Privacy Policy – Sell-X Computers (Pvt) Ltd

Effective Date: October 2025
Welcome to www.sellx.lk, the official online store of Sell-X Computers (Pvt) Ltd, Sri Lanka. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect
We may collect the following types of information
1. Personal details: Name, phone number, email address, delivery address
2. Payment information: Bank transfer proof, online payment transaction details (handled securely by authorized payment gateways).
3. Device & analytics data: Browser type, IP address, and website usage through Google Analytics.
4.Communication data: Messages or inquiries sent via WhatsApp or contact forms.

2. How We Use Your Information
We use your data for:
1. Processing and fulfilling your orders.
2. Providing customer service, warranty, and after-sales support.
3. Sending order updates and service notices.
4. Analyzing visitor activity via Google Analytics to improve our website and promotions.
5. Preventing fraud and ensuring secure transactions.
We do not sell, rent, or trade your personal data to any third parties.

3. Data Protection
1. All data is stored on secure servers within Sri Lanka.
2. Payment information is handled only by trusted banks or payment gateways.
3. Access to customer data is restricted to authorized Sell-X staff.

4. Cookies
Our website uses cookies to enhance your browsing experience and analyze traffic through Google Analytics. You may disable cookies in your browser settings at any time.

5. Third-Party Services
We may share limited data with third-party platforms such as:
1. Google Analytics & Search Console (for performance insights).
2. Facebook, TikTok, and Instagram (for marketing campaigns). All shared data is anonymized and used solely for performance analysis.

6. Your Rights
You may request:
1. Access to your stored personal information.
2. Deletion or correction of inaccurate data.
3. Opt-out from marketing communications at any time.

7. Contact Us
If you have any privacy concerns, contact:
Email: [email protected]
Hotline / WhatsApp: +94 714 576 576
Or Contact us here